Refund Policy

Last updated: March 2026

We stand behind The Rustic's Remedy and want every customer to be completely satisfied with their purchase. Please read the following policy carefully before completing your order.

60-Day Money-Back Guarantee

If you are not satisfied with The Rustic's Remedy for any legitimate reason, you may request a full refund within 60 days of your purchase date. Simply contact our support team, and we will issue a complete refund to your original payment method — no questions asked.

You do not need to provide a reason. If the book isn't for you, we respect that. You may also keep the digital copy as a thank-you for giving it a fair try.

How to Request a Refund

To request a refund, please contact us with the following information:

Your full name
The email address used at checkout
Your order number (found in your confirmation email)
A brief note that you'd like a refund

Refunds are typically processed within 5–7 business days. Depending on your bank or payment provider, it may take an additional few days for the refund to appear in your account.

Refunds We Will NOT Issue

We do not issue refunds for customers who claim they expected a physical book. Our website, product page, checkout page, and confirmation emails all clearly and repeatedly state that The Rustic's Remedy is a digital product only (PDF ebook) and that no physical book will be shipped. A digital product disclaimer is displayed prominently on the sales page directly beneath the product image. By completing your purchase, you acknowledge that you are buying a digital download.

Additionally, refunds will not be issued in the following cases:

Requests made after the 60-day refund window has passed
Fraudulent or abusive refund requests (e.g., repeat purchases and refunds)
Chargebacks filed without first contacting our support team — we ask that you reach out to us directly before disputing a charge with your bank

Important Notes

Because this is a digital product, the ebook is delivered instantly after purchase. There is nothing to return. Our refund policy exists because we genuinely believe in the value of this book and want you to feel completely confident in your purchase.

In short: if you're unhappy, we'll make it right. But please understand that this is a digital product — that is made clear at every step of the buying process, and we cannot issue refunds based on a claim of not knowing this.

Contact Us

If you have any questions about this refund policy or need to request a refund, please reach out to our support team:

Email: ruthashbury@gmail.com

We aim to respond to all inquiries within 24–48 hours.