Privacy Policy

Last updated: March 2026

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By purchasing or accessing The Rustic's Remedy, you agree to the practices described in this policy.

1. Information We Collect

When you make a purchase or interact with our website, we may collect the following information:

Personal information: Your name, email address, and billing address as provided during checkout
Payment information: Credit card or payment details are processed securely by our third-party payment processor — we do not store your full payment information on our servers
Usage data: Information about how you interact with our website, including pages visited, time spent, browser type, device type, and IP address
Cookies: Small data files stored on your device to improve your browsing experience and help us understand site usage

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and deliver your purchase
To send your order confirmation and download access
To respond to your questions or support requests
To send occasional product updates or related offers (you can unsubscribe at any time)
To improve our website and customer experience
To prevent fraud and protect the security of our site

3. Email Communications

After your purchase, you may receive emails related to your order, including your download link and receipt. We may also send occasional emails about related products or health content that we believe you'll find valuable. Every marketing email includes an unsubscribe link at the bottom. If you opt out, we will stop sending promotional emails — though you may still receive transactional emails related to your purchase.

4. Third-Party Services

We use trusted third-party services to operate our business. These may include:

Payment processors (e.g., Stripe, PayPal) to securely handle transactions
Email service providers to deliver order confirmations and communications
Analytics tools (e.g., Google Analytics) to understand website traffic and usage
Advertising platforms (e.g., Meta/Facebook) for marketing purposes

These services may collect and process data in accordance with their own privacy policies. We do not sell your personal information to third parties.

5. Cookies

Our website uses cookies to enhance your experience and track site performance. Cookies help us understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings, though doing so may affect your experience on our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications
Object to certain processing of your data

To exercise any of these rights, please contact us at ruthashbury@gmail.com. We will respond to your request within 30 days.

8. Children's Privacy

Our website and product are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at ruthashbury@gmail.com.